Refund eligibility depends on the status of the business consulting, administrative support, documentation assistance, or other service purchased. If work has not yet started, a refund request may be considered in accordance with this policy.
Fees for consulting sessions, completed work, document preparation, research, administrative support, or other services already performed are non-refundable. Any third-party costs or external fees paid on the client's behalf are also non-refundable once incurred.
If a client cancels after work has started, any refund will be based on the portion of the service that has not yet been completed. Work already performed and costs already incurred will be deducted from any approved refund.
If DSuite LLC is unable to provide an agreed service, we may issue a full or partial refund based on the amount of work already completed and any costs already incurred.
Refund requests should be submitted in writing within 7 days of the service purchase. Approved refunds will generally be returned to the original payment method within 10–15 business days, subject to payment processor and financial institution processing times.
For questions regarding this refund policy, contact us at info@dsuiteus.com or call +1 773 954 3121.
We provide professional business consulting, documentation assistance, administrative support, and brand-related business services — serving clients nationwide.